© 2014 Computicate BV.
Although Computicate PSA has attempted to provide accurate information on this Website, Computicate PSA assumes no responsibility for the accuracy of the information. Computicate PSA may change the programs, services or products mentioned at any time without notice. Mention of non-Computicate PSA products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
You acknowledge that temporary interruptions in the availability of the Websites may occur from time to time as normal events. Computicate PSA takes no responsibility for viruses or other destructive or intrusive computer programs that may damage your computer system or data resulting from your access to or use of the Websites. The content at the Websites may be out of date, may refer to products, programs or services that are not or are no longer available in your geographic location, or may include technical inaccuracies or typographical errors. The Websites are made available internationally and may contain references to products, programs and services of Computicate PSA and/or its suppliers that are not available in your location. Such references do not imply that Computicate PSA or its suppliers intend to make available such products, programs or services in your location.
ALL INFORMATION PROVIDED ON THE WEBSITES ARE PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. COMPUTICATE PSA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
COMPUTICATE PSA AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE WEBSITES OR ANY COMPUTICATE PSA SOFTWARE OR SERVICES, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF COMPUTICATE PSA OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Upon the request of Computicate PSA, you agree to defend, indemnify and hold harmless Computicate PSA and its suppliers, affiliates, and their representatives, officers, directors, employees and attorneys from and against all liabilities, claims, costs and expenses, including attorney fees, that arise in relation to your accessing or use of the Websites.
Your privacy is very important to us. Computicate PSA respects your confidentiality and any information you provide to us will never be sold, shared, or rented to other organizations for commercial purposes.
In this Agreement, our customers and any of their staff members whom are given access to their Computicate PSA Account are herein referred to as “Subscribers”, and our customers’ customers who use the Service (e.g. to login and manage IT documentation) are referred to as “Customers”.
We will never ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, protect our rights, or if Computicate PSA is acquired by or merged with another company.
You retain all rights to your subscriber data
We never store credit card data on our servers.
2. Information Collection and Usage
Registration – When you sign up for Computicate PSA, we ask you for information including your company name, address, billing address, e-mail address, and phone number. Our primary purpose in collecting this information is to provide you with a customized, efficient, and easy to use experience when using the Service.
Billing Information – Computicate PSA never stores any credit card information on behalf of Subscribers or Customers. For billing purposes pertaining to the service, Computicate PSA has partnered with fully PCI-compliant partners for processing and storing Subscriber credit cards.
Inquiries – When you submit an inquiry through the Site, either by completing our contact form or completing a quote request, your contact information may be stored in our secure database.
Profile – We may collect and store information obtained through cookies, log files, and/or third parties (e.g. Google Analytics) to create a profile of our users. The purpose of such a profile is to better understand how users access and use the Service to provide offers and make improvements.
Data Storage – Computicate PSA uses third party vendors and hosting partners to provide the necessary server infrastructure, software, networking, storage, and related technology necessary to run the Service. Although Computicate PSA owns the code, databases, and all rights to the Computicate PSA application, you retain all rights to your Customer data.
3. Communications from the Site
Special Offers and Updates – We may occasionally send you special offers or updates (i.e. newsletters) pertaining to the Service. Out of respect for privacy, you may opt out of these types of communications at any time.
Service Announcements – We may occasionally send you notices of scheduled downtime or service upgrades. These communications will not be promotional in nature, and are strictly for informational purposes.
Customer Service – We communicate with users of the Service on a regular basis to respond to requests, inquire about experiences with the Service, and provide support.
Legal Disclaimer – Computicate PSA may disclose personally identifiable information under special circumstances, such as when required by law or when your actions violate our Terms of Service.
Business transitions – In the event Computicate PSA goes through a business transition, such as a merger or acquisition with or by another company, your information will, in most cases, be transferred to the new company.
Security – Computicate PSA takes every precaution to protect Subscribers’ information. When users submit sensitive information via the Site, or through the Service, their information is protected via industry-standard SSL encryption. We also do everything in our power to protect user-information offline.
A cookie is a small amount of data that is sent from the Site to your browser and stored on your computer’s hard drive. Cookies are used to maintain sessions on the Site (e.g. login status) and are required to use the Service.
We do not use permanent cookies. Session information is always given an expiration date and time, which may mean you will be required to log in to your Account after a certain period of time has elapsed to protect you and other Account data from unauthorized users.
6. Questions or Comments
Should you have any questions or comments regarding this agreement, please contact Computicate PSA using the information below:
3032 AC Rotterdam, The Netherlands
1110 Brickell Avenue, Suite 430
Miami, FL 33131
T: +1(305) 423-6624
E: [email protected]