The Hassle-Free PSA platform for ambitious Managed Service Providers
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers, that aim to grow and deliver world class services.
In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale.
Getting this done, the easy way, is exactly where Computicate makes the difference :
- SaaS and out-of-the-box, which allows you to be up-and running within one business day.
- Takes away the hurdles of complexity and costs associated with the addition and use of a Professional Services Automation solution.
- Integrates seamlessly with your existing managed services tooling
- Saves you money, time and headaches
- PSA is our one and only focus,
Computicate gives MSP’s overview, grip and peace of mind.
The first version of Computicate was initially built in 2003 and used as the internal PSA tool for a successful MSP in the Netherlands, Computication. Computication was ranked 24th and 27th in the Deloitte Fast 50 list of fastest growing IT companies with a five year revenue growth of 933% and 766%. Computication was acquired by RAM Mobile Data in 2016.
Until Computicate, there was no solution in the market that tailored to the needs of an ambitious MSP; was out-of-the-box, and without the hurdles of high costs and complexity.
Computicate’s aim has always been to let MSP’s spend their valuable time and resources on clients and innovation. While the back office and operations are fully streamlined and automated.
With Computicate, MSP’s maintain the freedom of choice for best of breed tooling, without a vendor lock-in. Computicate integrates seamlessly with your existing managed services tooling. Development of new integrations is an ongoing process.
In 2015, a little bit more than a decade after the first internal version, a completely new SaaS based version was released. Computicate is the Hassle Free PSA platform for ambitious Managed Service Providers around the world, wanting to run their operations smoothly and be successful.
Computicate is available in English and Dutch, and supports global currencies, adress formats, multiple tax rates and the commonly used business metrics.
Computicate is fully aware of the responsibility we bear, hosting and maintaining your mission-critical data in our application. That is why we spend every effort to make sure that:
- Computicate has the best and most reliable hosting available. Leveraging the Microsoft Azure platform we make sure that Computicate is scalable, redundant, secure and available with high bandwidth and low latency, in every corner of the world.
- We only work with the best programmers and UX designers. By making this a priority, we create the best performance and usability. Our metrics are the proof of this.
- Our Agile development process is professional and is being followed strictly. We deliver a new release every two weeks. This release goes through a series of automated tests before it is published on our stage environment. After extensive manual testing on our stage environment and only with a 100% satisfaction, we will publish the release on our live environment.
Our metrics from the last quarter:
Browser/end user perspective
- Uptime: 99,985%
- Page load time: 2.18 sec avg
- Apdex: 0.98
- Error rate: 0.0002%